Lord help Charter communications

So we got the internet and cable... Its been a long 3days but i think everything is where it should be... 5 technicians (well 4 but 2 visits from one) and a free month later...

We had nothing but problems getting to this point...

heres the break down...

Day 1
* the modem was installed in the wrong room
* the cable in the bedroom wasnt split to accomodate net access
* they didnt leave a remote for the second cable box (WHAT THE HELL WHO DOES THAT!)
* my LAPTOP was left on the floor by the technicians
* the whole damn thing took 5 and a half freaking hours!
* Showtime on demand refused to work (read: NO SHANE!)

Day 2
* they send another technician out TO FIX OUR INTERNET that wasnt broken
* Still didnt get a remote
* Showtime on demand STILL doesnt work
* spent 2 hours on the phone after the internet crashed and i couldnt watch the L word. I was transferred 11teen times including the the disconnect dept.... I was like DONT TEMPT me Bitch

Day 3
*one more technician...
* an ANGRY call to corporate...
* FINALLY got a remote and a month free...

I dont understand how hard this was gonna be I mean really... a trained monkey could do this... but apparently not a trained contractor... anyhow... On that note I'm gonna go watch the L word on demand... *crosses fingers* PRAY FOR ME